PLEASE NOTE THAT THIS IS A TEMPORARY POSITION.
The Trial Court is committed to:
The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law.
A Records and Evidence Technician provides services to courts as part of the maintenance and administration of the Trial Court’s records and evidence protocols. Responsibilities include assisting court offices overcome challenges related to records and evidence management. A technician is responsible for assisting in the regular record and evidence maintenance program, inventory in the custody and control of evidence in the Clerk’s Office, and related activities as necessary. Other duties a technician may engage in the scanning of records into the records management database, and transmitting a variety of scanned files.
Receives general direction from the Clerk of Courts, and supervision from her/his designee; Duties require limited judgment within established policies and procedures.
Records and Evidence Technician Duties:
Performs general inventory of court records and evidence, including receiving and entering data for carton inventory from Trial Court divisions for addition to internal storage systems;
Assist Trial Court divisions and court offices overcome challenges related to records management;
Prints and issues bar-coded carton labels, sending bar-coded labels to court divisions as necessary;
Stores inventoried cartons as they arrive and are cataloged in a Records Center;
Accepts and logs requests from court divisions for records, files, or docket book entries located at a Trial Court Record Center;
Electronically scans records and transmits scanned documents to court divisions as requested;
Responds to routine requests for information on record retention and management;
Provides basic technical assistance to Trial Court divisions on the electronic transmission and retrieval of scanned court records;
Provides records management support as the needs of the court divisions require; and
Performs other related record management duties as required.
All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:
Ethics and Values
Communicates and demonstrates the ethics and values of the Superior Court Department and the Trial Court.
Understands, upholds, and communicates the Trial Court’s and the Superior Court Department’s missions.
Demonstrates ability to orderly manage records and inventory, as well as an understanding of scanning technology and the electronic transmission of files.
Accurately assesses record maintenance problems and recommends and facilitates appropriate solutions. Resolves record related issues as necessary.
Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Responsive to court needs.
Works with others cooperatively, accepts feedback, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Commitment to Diversity
Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, linguistic and cultural backgrounds.
Demonstrates a commitment to continuously improving himself or herself through professional development.
These are the minimum requirements necessary to apply for the position of Records and Evidence Technician:
Graduation from high school or its equivalent. An Associates’ Degree is preferred;
Some general clerical and/or customer service experience, including the inventory and maintenance of records and evidence/products.
Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred.
Ability to maintain accurate records, and prepare various court related reports.
Ability to scan and transmit documents electronically using standard office equipment.
Ability to lift 25- 30 lb. record cartons.
Ability to learn the procedures and functions, manual and automated, of the office to which assigned.
Ability to understand and follow verbal and written instructions.
Ability to perform routine data entry at an acceptable rate of speed.
Ability to establish and maintain effective working relationships with court staff.
Ability to communicate effectively with others at all levels of the organization in both oral and written form.
Employment is contingent upon passage of a criminal record check.
If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity.
No applications or resumes will be accepted by hand, mail, fax, or email delivery.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER