• IT Project Manager -Judiciary Information Services Department

    Location US-MA-Boston
    Office of Court Management
    Posting Date

    Position will remain open until filled. 


    Salary to be determined.


    This position is designated as Management and is covered by the Personnel Policies and Procedures Manual.  You must upload a resume to your profile during the application process to be considered.


    The Trial Court is committed to:

    • fair and impartial administration of justice;
    • protection of constitutional and statutory rights and liberties;
    • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
    • efficient, effective, and accountable resolution of disputes;
    • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.


    The Judiciary Information Services (JIS) department is charged with the implementation, maintenance, update and training of technology systems in support of the Office of Court Management and all Judicial Departments, including the Probation Department.  This includes network and servers connecting all judicial locations, computer hardware and peripherals, the myriad of software necessary to maintain the judicial programs, and the voice telecommunications services ranging from current phone systems to the use of newly installed video conferencing equipment.  JIS is also charged with the production, deployment, training and maintenance of MassCourts (the web-based Trial Court Case Management System – CMS).







    The Information Technology Project Manager works within the Judiciary Information Systems Department (JIS) and is responsible for the management of critical, large or complex projects through all cycles of the project lifecycle.  The Project Manager performs administrative and organizational management duties to advise and assist JIS Senior Management in the development and deployment of technology projects and services as well as evaluating related methods, practices and procedures of these projects undertaken by JIS. The Project Manager will also identify needed improvements, providing administrative and technical assistance and direction to accomplish these improvements. This position is requires a multi-disciplinary skill set, as opposed to the competencies typically associated with many IT professionals working within this field of expertise.




    The IT Project Manager reports to the Chief Information Officer or his/her designee and receives general direction in performing duties in accordance with established guidelines.


    Participates in/leads the development of the Request for Proposals/Request for Information (RFP/ROI) process.


    Conduct feasibility, risk, regulatory compliance, and ROI analyses for proposed projects. 


    Develops a proposed approach to address a business problem.  For example, creating a build vs. buy analysis.


    Develops a project plan to deliver the proposed approach, including time and cost estimates.


    Oversees the design, development and implementation phases of the project, coordinating with the customers, vendors, and other relevant areas of IT. 


    Makes decisions regarding day-to-day activities such as assigning and reviewing project tasks, resource management within the scope of the project, and approving deliverables for review with the customer.


    Works closely with customers and/or business analysts to clarify and document business requirements.


    Establishes measurement criteria to assess project effectiveness/success.


    Creates/manages the project budget.


    Develops a project plan to deliver the proposed approach, including time and cost estimates.


    Assembles a project team and arranges for any necessary project resources.


    Makes project assignments, while providing leadership to the project team, managing project scope and ensuring the quality of the deliverables.


    Monitors, communicates, and reports project process against project plan, requirements, budget, quality measures, and business results expected.


    Maintains ongoing communication with customer/stakeholder during the course of the project to ensure that they are up to date on project process.


    Conducts project close activities (e.g., creates closeout plan and report, arranges for post implementation review).


    Participates in Change Control activities.


    Manages vendors in the context of the project.


    Ensures maintenance of project library.


    Participates in contract preparation activities.



    All applicants must be able, through the interview process, to prove efficiency in the following areas:


    Ethics and Values

    Communicates and demonstrates the ethics and values of the Judicial Branch.


    Understands, upholds, and communicates the Judicial Branch and Information Services missions.

    Applied Knowledge

    Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions

    Continuous Learning

    Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development.

    Commitment to Diversity

    Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds.

    Customer Service

    Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary.


    Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.

    Problem Solving

    Accurately assesses workplace problems in TCIS and recommends and facilitates appropriate solutions.


    These are the minimum requirements necessary to apply for the position of IT Project Manager for JIS:


    Bachelor’s degree in Business Administration or MIS, plus 6 c.e.u. credits in certification of project management education/training in Project Management Institute (PMI);


    Education and experience may substitute for one another on a month-for-month basis.


    Six (6) years of experience in information technology to include:  four (4) years managing projects of increasing complexity; experience in all phases of system development life cycle (SDLC); leading cross-functional/cross-departmental teams.


    Knowledge of principles, methods or tools for developing, scheduling, coordinating, and managing projects and resources (e.g., work breakdown structures, earned value, critical path analysis).


    Knowledge of Independent Verification and Validation.


    Knowledge of methods and tools used for risk management and mitigation.


    Knowledge of contract guidelines and protocols (e.g., procurement, negotiation, etc.).


    Knowledge of computer systems, operations and applications.


    Knowledge of architectural methodologies used in design and development of information systems, including the physical structure of a systems operations and interactions with other systems.


    Knowledge of principles, procedures, and tools of data management.


    Knowledge of the principles, procedures and tools for planning or managing implementations, updates or integrations of systems components.


    Knowledge of architecture and topology of software, hardware, networks, and telecommunications systems.


    Knowledge of principles, methods and procedures for installing, integrating, and optimizing information systems components.


    Knowledge of developments and new applications of information technology (hardware, software, telecommunications), and emerging technologies.


    Knowledge of systems life cycle management concepts.


    Knowledge of principles, methods and tools, (surveys, system performance measures) to assess the effectiveness and performance of IT systems.


    Knowledge of systems design concepts and methods


    Knowledge of budgeting and techniques.


    Knowledge of principles, methods and tools for quality assurance and control. 


    Knowledge of principles, methods, and tools used in managing requirements.


    Skill in both general and technical writing.


    Skill in preparing and presenting reports, charts, graphs, and in public presentations.


    Skill in identifying, analyzing and categorizing project risks.


    Skill in mitigating project risks by initiating corrective action.


    Skill in facilitating and leading meetings.


    Skill in planning project reams and evaluating project resources.


    Skill in interpersonal relationships and team building.


    Skill in estimating and planning project timelines, milestones and task schedules.


    Skill in managing problems and changes that arise in projects.


    Knowledge of state government, in particular the Massachusetts Judiciary is preferred.




    Employment is contingent upon passage of a criminal record check.


    If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity.


    No applications or resumes will be accepted by hand, mail, fax, or email delivery.




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