• Deputy Commissioner for Administrative Services

    Location US-MA-Boston
    Office of the Commissioner of Probation
    Posting Date
    Closing Date
    05/24/2018 11:59 PM EST
    USD $102,046.70/Yr.
    Current Maximum
    USD $147,175.72/Yr.

    This position is designated management.  All candidates must upload a resume to your profile during the application process to be considered.


    Internal candidates are encouraged to apply and may be given preference.


    The Trial Court is committed to:

    • the fair and impartial administration of justice;
    • protection of constitutional and statutory rights and liberties; 
    • equal access to justice for all in a safe and dignified environment;
    • efficient, effective and accountable resolution of disputes;
    • prompt and courteous service to the public by committed and dedicated professional utilizing best practices in a manner that inspires public trust and confidence.


    The Massachusetts Probation Service’s mission is to increase community safety, support victims and survivors, and assist individuals and families in achieving long term positive change.





    The Deputy Commissioner of Administrative Services assists the Commissioner of Probation by overseeing and/or coordinating a variety of administrative functions for the Massachusetts Probation Service including communication, fiscal affairs, human resources, labor relations, staff development and training and information technology services. The Deputy Commissioner of Administrative Service is responsible for administrative support to all Probation work units and serves as Probation’s senior administrative liaison with the Office of Court Management. He or she will also serve as a key member of the Commissioner’s senior management team.



    Receives assignments and direction from the First Deputy Commissioner or Commissioner of Probation.


    Under the direction of the Commissioner of Probation, the Deputy Commissioner of Administrative Services is responsible for the following:

    Administering all policies and procedures for all work units within the Probation Service providing fiscal, budgetary, human resources, training and technology services;


    Serving as Probation’s senior management administrative liaison to the Office of Court Management, other Trial Court Administrative Offices, as well as other branches of state government;


    Preparing annual state budget requests, including conducting annual needs assessment for staffing and other resource needs;


    Monitoring spending and managing the development and execution of spending plans in coordination with the Fiscal Affairs Department in the Office of Court Management;


    Reviewing latest developments in technology in cooperation with the Judicial Information Services Department as they apply to the Probation Service and making related recommendations for improvements and upgrades;


    Managing the implementation of new technology including funding, training and roll out;


    Overseeing implementation of and adherence to fiscal and HR directives, policies, collective bargaining agreements and other administrative initiatives from the Office of Court Management;


    Overseeing the Probation’s annual performance management process;


    Overseeing and ensuring timely response to all Trial Court and State Auditor reports, including corrections and improvements; developing related training as needed;


    Managing all disciplinary and conduct issues within the Probation Service and coordinating as needed with the Trial Court Human Resources Department, including conducting high level hearings and investigations;


    Facilitating organization of leadership meetings including senior and executive staff;


    With the legal department, developing and promulgating policy;


    Performing such other administrative functions as assigned by the Commissioner of Probation in accordance with the guidelines, policies and standards of the Massachusetts Probation Service.



    Key Skills



    Ethics and Values

    Communicates and demonstrates the ethics and values of Probation Service and the Trial Court.


    Mission and Vision

    Understands, upholds, and communicates the stated organizational mission and vision.



    Possesses the ability to motivate staff and effectively execute the strategic goals and responsibilities of the Probation Service.

    Team Building (Motivating Others)

    Fosters a sense of shared goals and accountability through the development of positive relationships in order to promote a healthy work environment.


    Demonstrates flexibility and openness to modifications and adaptations suitable to the situation; receptive to diverse ideas and opinions without being unduly judgmental.

    Strategic Thinking and Planning

    Utilizes the best available information to successfully achieve positive future outcomes on an organizational and local level.

    Performance Measurement (Individual and EBP)

    Understands the value and importance of performance measures as a basis for both individual and departmental assessments.


    Understands the appropriate use of advocacy and persuasion in order to effectuate positive change and growth within the organization.



    Managing External Environment

    Creates and promotes cooperative partnerships with other agencies in Probation’s sphere of operations; develops strategies to promote partnerships and team building.

    Continuous Learning

    Is actively committed to and actively works to continuously improve himself/herself.




    These are the minimum requirements necessary to apply for the position of Deputy Commissioner for Administrative Services:


    Education and experience: Applicants must hold a graduate degree from an educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation in the behavioral sciences, law, criminal justice, education, organizational development, administration, or management;


    Applicants must have a minimum of (10) years of full time paid experience in a management and supervisory position of which a minimum of five (5) years shall be in a full time paid senior management/administrative services capacity. Experience and/or familiarity with each of the relevant areas of fiscal, HR, labor, and information technology.


    Applicants must have:


    Demonstrated leadership skills, including the ability to develop and support positive morale and manage change in a complex organization;


    Knowledge of state statutes, case law and standards of practice relative to a government or other organization of comparable size and complexity as the administration of the Massachusetts Probation Service in the areas of fiscal/financial management and human resources/labor management.


    Proven experience with the implementation of technology in large organizations.


    Knowledge of and ability to use basic computer software and electronic records management.


    Exceptional interpersonal skills, including the ability to develop and maintain professional relationships with judges, court managers and other public officials.


    Understanding of workforce diversity and cultural competency and the ability to advance organizational goals in these areas.


    Outstanding communication skills (public speaking and written), including the ability to make presentations before large groups, draft memoranda, policies and procedures.


    Ability to analyze problems quickly and to develop practical solutions to those problems; to work comfortably in sensitive and complex circumstances; to work independently; and to exercise appropriate independent judgement and initiative.


    Ability to plan and supervise the implementation of statewide initiatives.


    Ability to plan and supervise the work of professional and administrative staff.




    Employment is contingent upon passage of a criminal record check.





    Applicants must apply by completing a Trial Court on-line application by clicking "Apply for this job on-line" button at the top of this page. 


    If you are not viewing this on-line, go to the Judicial Jobs page at https://careers-trialcourtsofmass.icims.com/jobs  and search for this job.


    PLEASE NOTE:  Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position.                        




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