This position is designated as a Management position and is covered by the Personnel Policies and Procedures Manual.
https://www.mass.gov/orgs/trial-court-support-services-departmentThe Trial Court is committed to:
The Support Services Department is responsible for a wide range of distinct topic areas that provide support to the administration of justice in the Trial Court. These services include the Judicial Response System, the operation of Court Service Centers, Trial Court Law Libraries, a Record Management operation, the Office of Court Interpreters, the Office of Transcription Services and the oversight and implementation of court-connected Alternative Dispute Resolution (ADR) services.
Working within the Department of Support Services in the Office of Court Management, the Manager for Law Libraries provides managerial oversight and administration of all Trial Court Law Libraries, supervising the dissemination of legal information through the law libraries and Court Service Centers, and improving the public’s access to the Massachusetts justice system. The Support Services Manager for Law Libraries will also be responsible for oversight of the Court Consolidated Law Book Collection, gathering and maintaining statistics for all libraries, planning and implementing policy, addressing personnel matters, tracking spending, overseeing changes in operations, serving as liaison between the Trial Court and organizations and associations committed to providing legal information, and maximizing the use of library resources. The Support Services Manager for Law Libraries directs the work activities of all Trial Court Law Librarians, and all related support staff.
Receives general direction from the Senior Manager of Support Services of the Trial Court in performing duties in accordance with all best management practices and established guidelines.
Directs all operations and policies for the Trial Court Law Libraries and legal collections;
Provides supervision to all Head Law Librarians in the areas of policy formation, staffing and personnel issues, security, and legal questions;
Engages in planning and implementing policy, addressing personnel matters, preparing budgets, tracking spending, overseeing changes in operations;
Works with Electronic Resource Librarian to develop an electronic information management system and collection development policies and procedures;
Develops the continuing education and training curriculum for all Law Library staff;
Assesses and evaluates the resources to determine what library and Computer Assisted Legal Research programs can be expanded, maintained or decreased;
Development of specialized resources for Administrative Offices and Judge;
Oversight of the Court Consolidated Law Book collection, including collection development, purchasing legal resources, tracking spending, and establishing policies;
Maintains communication with various court officials, committees, and organizations in the
legal and library communities;
Coordination of shared resources between Law Libraries and Court Service Centers;
Collaborates with various agencies and outside organizations for the purpose of building partnerships, as well as implementing and maintaining services and/or programs;
Performs managerial functions including establishing policies, determining work assignments, and addressing performance issues as necessary;
Performs hiring manager functions (e.g. interviewing, evaluating, supervising, staff development, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of departmental personnel and achieving goals and objectives;
Develops performance measures and other metrics as a basis for both individual and departmental assessments, and to support continuous improvement for all staff;
Works with Electronic Resource Librarian to manage the preparation of all quarterly metrics, annual statistics, and reports for the Law Libraries within the Support Services Department;
Initiates data driven best practices to improve efficiencies and meet metric related benchmarks and goals;
Creates and adopts all best practices for the optimal delivery of library services;
Works closely with the Senior Manager of Support Services and Human Resources in resolving workplace issues and taking disciplinary action as necessary;
Serves on committees as appointed by the Court Administrator or Chief Justice of the Trial Court;
Ability to travel to courts throughout the Massachusetts Court System;
Performs related duties as required.
All applicants must be able, through the interview process, to demonstrate knowledge an understanding of the following areas:
Ethics and Values
Communicates and demonstrates the ethics and values of the Massachusetts Trial Court.
Understands, upholds, and communicates the Support Services Department mission.
Ability to assist in the creation of management reporting tools for purpose of evaluating Law Library activities and initiatives for improving access to justice and legal information.
Accurately can assesses operational and administrative problems in the Law Libraries and develop feasible solutions. Ability to expand, maintain, or decrease Law Library and Court Consolidated Law Book collections based on financial resources.
Conducts oneself in a courteous and professional manner to users of Law Libraries. Responsive to the needs of the self-represented litigants and public access to Trial Court law libraries.
Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals.
Excellent oral and written communication skills. Ability to organize and clearly present written material, as demonstrated by the writing of policies and procedures, the preparation of reports, etc. Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical.
Demonstrates a commitment to continuously improving himself or herself through professional development, as well as the professional development of the Law Library staff.
Master’s Degree in Library Science, a Juris Doctor Degree, or an equivalent graduate degree;
Seven (7) years of direct professional library experience, preferably within a legal environment and in some supervisory capacity.
Ability to manage and coordinate operations of a state-wide, Law Library Service.
Ability to organize and clearly present written material, as demonstrated by the writing of policies and procedures and the preparation of reports;
Knowledge of the theory, principles and practices of law library administration.
Considerable knowledge of court procedures, legal documents, and laws pertaining to the court;
Considerable knowledge of the organization, functions, jurisdiction and authority of the court;
Considerable knowledge of the work and role of legal service providers, law libraries, social service state agencies, and related community resources;
Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public;
Ability to identify and resolve customer service and queuing issues experienced at the Law Libraries;
Ability to organize and clearly present written materials; ability to communicate clearly and effectively in both oral and written form;
Demonstrated professional proficiency in Microsoft Office related software such as MS Excel and Power Point;
Proven ability to determine difficulties likely to be encountered in large scale projects and to develop effective strategies for overcoming those problems;
Ability to analyze and determine the applicability of court data, to draw conclusions and make appropriate recommendations;
Ability to establish work priorities;
Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations;
Ability to work independently and with committees and various organizations; and
Ability to travel to courts throughout the judicial system;
Employment is contingent upon passage of a criminal record check.
If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity.
No applications or resumes will be accepted by hand, mail, fax, or email delivery.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER