• Statewide Manager for Re-entry Services - Massachusetts Probation Service

    Location US-MA-Boston
    Office of the Commissioner of Probation
    Posting Date
    Closing Date
    10/25/2018 11:59 PM EST
    USD $98,204.29/Yr.
    Current Maximum
    USD $145,161.25/Yr.

    This position is designated as Management and is covered by the Personnel Policies and Procedures Manual.  You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps.


    The Trial Court is committed to:


    • the fair and impartial administration of justice;
    • protection of constitutional and statutory rights and liberties;
    • equal access to justice for all in a safe and dignified environment;
    • efficient, effective and accountable resolution of disputes;
    • prompt and courteous service to the public by committed and dedicated professional utilizing best practices in a manner that inspires public trust and confidence.


    The mission of the Massachusetts Probation Service is to increase public safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and families, and assist individuals and families in achieving long term positive change.

    ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/probation


    Working within the Office of the Commissioner of Probation of the Massachusetts Probation Service (MPS), the Statewide Manager for Reentry Services assists the MPS in providing effective, evidence-based reentry services for those returning to the community after incarceration. The position researches best practices regarding effective strategies and management of returning citizens. The position then ensures that the purchasing of services such as transitional housing support the efforts of probation officers and others in the criminal justice system to ensure that obstacles to successful reentry and rehabilitation are reduced. The manager also works to ensure that effective case management and coordination occur to support successful reentry and promote public safety.


    The Statewide Manager for Reentry Services works under the direction of the MPS Deputy Commissioner of Program Services.


    Establishes community based residential re-entry programs to reduce recidivism by providing transitional housing, workforce development and case management to individuals returning to the community from county jails and state prisons, including inmates of state prisons and county jails and individuals on parole or on probation;


    Provides supervision and accountability for a competitive process to qualified nonprofit organizations with a documented history of providing comprehensive, evidence-based community residential re-entry services;


    Provides a plan for ensuring that proposed programs shall be implemented with fidelity to a research-based or evidence-based program design;


    Emphasizes programs for women and elderly citizens returning from incarceration;


    Drafts and presents an annual report on the outcomes and recidivism rates of the participants in program for presentation to the Massachusetts House and Senate committees on ways and means;


    Works with procurement team to select vendor/vendors, execute contracts;


    Organizes efforts among eligible stakeholders to implement an effective referral process, including eligibility and timelines for requesting resource, and overall availability of resources for returning clients;


    Serves as a liaison and primary point of contact between Massachusetts Probation Service staff, Office of Community Correction, and other criminal justice agency staff and the vendor/vendors;


    Manages the vendor/vendors, ensure compliance with evidence-based practices as well as contract specifics, timeliness of response to requests, address challenges and other issues that may arise with the operation of a 24/7 housing and case management service, troubleshoot and problem

    solve with vendor/vendors, Massachusetts Probation Service Staff, Office of Community Corrections, and other criminal justice agencies that access this resource;

    Reviews usage statistics and key data variables, including average length of time in transitional housing, number of successful transitions to permanent housing, successful placement into employment, unsuccessful transitions, violations of probation or parole, new arraignments, and any return to incarceration;


    Presents data to stakeholders, make recommendations to program design if necessary;


    Conducts trainings with vendor/vendors on use of the resources;

    Develops and issues reports and policy briefs, and Massachusetts Probation Service benchmark/ dashboard reports; and


    Performs such other administrative functions as assigned by the Commissioner of Probation in accordance with the guidelines, policies and standards of the Massachusetts Probation Service.



    Ethics and Values

    Communicates and demonstrates the ethics and values of the Massachusetts Probation Service and the Trial Court.


    Understands, upholds, and communicates the Trial Court and Probation Service missions.

    Applied Knowledge

    Demonstrated ability to communicate and presents data to stakeholders, making recommendations on program design.

    Problem Solving

    Ability to successfully address vendor issues, draw conclusions, and make recommendations based on gathered information and data.

    Policy Analysis

    Accurately assesses program and service problems and recommends and facilitates appropriate vendor solutions.  

    Performance Measurement

    Understands the value and importance of performance measures as a basis for both individual and departmental assessments.

    Continuous Learning

    Demonstrates a commitment to continuously improve himself or herself through professional development.  Is actively committed to and actively works to continuously improve one self.


    Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.


    These are the minimum requirements necessary to apply for the Statewide Manager for Reentry Services:


    Education and Experience: Applicants must hold a bachelor’s degree from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation. A graduate degree in behavioral sciences, education, administration, management, or criminal justice is preferred;


    (7) Seven years of experience in the field of reentry services, either as a criminal justice professional or as a community based provider. Experience managing contracts, vendors, or other purchase of services experience is preferred. Demonstrated expertise in evidence-based practice implementation in criminal justice, including the principles of risk-need-responsivity is required;


    Strong organizational and time management skills;


    Strong interpersonal skills and the ability to work professionally and respectfully with all stakeholders;


    Ability to maintain highly productive working relationships within the Probation Service and with other Trial Court officials, including judges;


    Excellent written, oral and presentational skills;


    Ability to travel to any statewide field office, courthouse, or the Probation Training Academy in central Massachusetts as needed;


    Ability to attend relevant local, state and/or national trainings or conferences;


    Demonstrated ability to analyze and determine the applicability of data to draw conclusions, and make appropriate recommendations;

    Considerable ability to be flexible to adjust the day-to-day departmental workload in response to shifting priorities in a short period of time;


    Ability to gather information by examining electronic and process oriented paper records and documents, interviewing individuals, and auditing services;


    Flexibility and willingness to adjust to change in order to meet urgent or emergent program priorities;


    Ability to draft reports and correspondence concisely, clearly, and logically;


    Ability to communicate professionally in both oral and written form;


    Ability to maintain accurate records, including databases and electronic files;


    Ability to exercise sound judgment and handle confidential information;


    Ability to manage numerous complex and sensitive projects simultaneously;





    Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page.


    If you are not viewing this online, go to the Trial Court Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job.


    PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position.




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