• Senior Manager for Diversity, Equity and Inclusion

    Location US-MA-Boston
    Executive Office of the Trial Court
    Posting Date
    Closing Date
    11/20/2018 11:59 PM EST
    USD $98,204.29/Yr.
    Current Maximum
    USD $145,161.25/Yr.

    This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. 


    Please upload a current resume during the application process. 


    The Trial Court is committed to:

    • fair and impartial administration of justice;
    • protection of constitutional and statutory rights and liberties;
    • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
    • efficient, effective, and accountable resolution of disputes;
    • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.


    The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court.





    Working in the Executive Office of the Trial Court, the Senior Manager for Diversity, Equity, and Inclusion is responsible for supporting a variety of projects and initiatives for the Executive Office of the Trial Court. The Senior Manager for Diversity, Equity, and Inclusion monitors and supports fidelity to a variety of Trial Court Strategic Plan tactics, including tracking projects from initiation to completion and ensuring projects are proceeding as designed and on schedule. The Senior Manager for Diversity, Equity, and Inclusion will particularly focus on identifying and implementing best practices in matters of diversity, equity, and inclusion. The Senior Manager for Diversity, Equity, and Inclusion also advances workplace engagement between employees, supports activities tied to access to justice, and the advancement of cultural awareness in the Trial Court between all court staff and the public. Other responsibilities include the collection of data and information on the progress of various Trial Court projects, working with the Chief Experience and Diversity Officer and other Diversity Office staff to build and increase capacity to advance the facilitated workshops for race and bias work. The Senior Manager for Diversity, Equity, and Inclusion works in collaboration with other leaders of the Trial Court, may undertake related efforts that foster communication, cooperation, and continuous improvement among Trial Court staff.




    Receives direction and supervision from the Chief Experience and Diversity Officer of the Trial Court.



    This position is responsible for leading Diversity, Equity and Inclusion (DEl) initiatives and driving cultural change regarding DEl within the Trial Court;


    Identifies systems, programs, and processes that contribute to achieving the Trial Court's overall vision of diversity, equity and inclusion, including developing both quantitative and qualitative success metrics and measures for each key initiative;


    Leads the development and implementation of DEl strategy in collaboration with the Chief Experience and Diversity Officer that builds a culture based on mutual respect, inclusion and mutual accountability for results;


    Manages and prioritizes multiple concurrent projects independently, completing work under timelines to meet established deadlines;


    Collaborates with other staff of the Trial Court Diversity Office, working jointly to advance cultural competency and related initiatives in the Trial Court;


    Travels throughout the Commonwealth on as needed, advancing strategic goals and best practices;


    Identifies and Implements best practices in matters of customer service, workplace engagement between employees, and the advancement of cultural awareness in the Trial Court between all court staff and the public;


    Effectively conducts small-to-medium cross-functional meetings;


    Collaborates and builds consensus with others of different skill sets, backgrounds, and levels, including managers and staff;


    Monitors, evaluates, and reports on the progress of projects and/or work product; Develops content and analyses for project deliverables and meetings;

    Prepares presentations for leadership meetings as needed;

    Exercises good judgment in decision-making and completing job responsibilities;

    Reviews project deliverables for completeness, quality, and compliance with established


    Identifies and coordinates with strategic planning contacts across the organization to develop and execute a holistic strategic planning process and to advance Diversity, Equity and Inclusion tactics of the Strategic Plan;

    Establishes and maintains strong relationships with supported groups and project teams; Escalates issues that require a resolution of conflicts on priorities, goals, strategies, resources,
    and key initiatives;


    Provides mediation and dispute resolution for appointing authorities at the direction of Chief Experience and Diversity Officer;


    Builds and enhances collaboration between the Judicial branch and Executive agencies whose collaboration supports the delivery of justice to those involved with the Trial Court;


    Organizes consultations and conferences among representatives of these organizations;


    Represents the Chief Experience and Diversity Officer internally and externally as needed, and acts as the Chief Experience and Diversity Officer in his/her absence;


    Performs related duties as required.



    All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:




    Ethics and Values

    Communicates and demonstrates the ethics and values of the Trial Court.

    Mission and Vision

    Understands, upholds, and communicates the stated Trial court organizational mission and vision.


    Ensures clear, informative and transparent communications to the court community, external partners, and the general public.

    Project Management

    Demonstrates ability to manage multiple strategic plan priorities and effectively lead programs and projects that advance diversity, equity, inclusion, and access to justice in the courts through concept development, implementation, and assessment with all constituencies.

    Customer Service

    Demonstrates high level of interest and responsiveness to internal and external stakeholders.

    Problem Solving

    Accurately assesses diversity issues and recommends and facilitates appropriate solutions.


    Demonstrates an outstanding ability to facilitate issue resolution and to create an environment that fosters a shared commitment to advance the strategic plans of the Trial Court.

    Commitment to Diversity

    Promotes an employment and workplace environment of cross cultural awareness, respect, and support; sensitively addresses issues of diversity in race, ethnicity, culture and economic status.

    Continuous Learning

    Demonstrates an active commitment to continuous improvement through professional development.


    These are the minimum requirements necessary to apply for the position of Senior Manager for Diversity, Equity and Inclusion:


    Bachelor's Degree from an accredited college or university; A graduate degree is preferred;


    Ten (10) years of experience advancing some combination of strategic plans, customer service, workplace engagement, process improvement, and cultural competency for a large organization; or an equivalent

    combination of education and experience;


    Demonstrated project management and organizational skills with the ability to execute multiple concurrent projects to completion in a deadline-driven environment;


    Direct relevant work experience in a large, complex organization; Recognized credibility and ability to influence across complex organizations; Demonstrated business and organizational acumen;

    Skillful and experienced with interventions regarding matters relating to Diversity;


    Proven ability to prioritize multiple tasks and manage changing priorities;


    Superior communication and customer-service skills, able to work effectively with all levels of the organization;


    Effective leadership and management skills;


    Strong analytical, quantitative, and problem-solving skills to evaluate all aspects of a situation and make appropriate decisions;


    Exceptional attention to detail to ensure high quality deliverables;


    Proven ability to build consensus and work effectively with cross-departmental teams;


    Knowledge of methods used and ability to communicate and present data and research findings such as graphs, tables, and briefs, to senior policy and decision makers including the Executive Office, Trial Court officials, and to the general public;


    Demonstrated ability to analyze and determine the applicability of information and data to draw conclusions, and make appropriate recommendations;

    Ability to draft reports and correspondence concisely, clearly, and logically;


    Ability to communicate professionally in both oral and written form; including the ability to perform effective public speaking;


    Ability to maintain highly productive working relationships with all Trial Court officials, including judges;






    Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro




    Employment is contingent upon passage of a criminal record check.


    If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity.


    No applications or resumes will be accepted by hand, mail, fax, or email delivery.




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