• Statewide Manager for Substance Use Services-Office of the Commissioner of Probation

    Location US-MA-Boston
    Office of the Commissioner of Probation
    Posting Date
    Closing Date
    11/19/2018 11:59 PM EST
    USD $89,662.44/Yr.
    Current Maximum
    USD $132,231.34/Yr.

    This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual.


    The Trial Court is committed to:

    • fair and impartial administration of justice;
    • protection of constitutional and statutory rights and liberties;
    • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
    • efficient, effective, and accountable resolution of disputes;
    • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.



    The Massachusetts Probation Service is at the center in the delivery of justice in the Trial Court through investigations, community supervision of offenders/litigants, diversion of appropriate offenders from institutional sentences, reduction in crime, mediations, service to victims, and the performance of other appropriate community service functions.







    Working within the Office of the Commissioner of Probation of the Massachusetts Probation Service (MPS), the Statewide Manager for Substance Use Services assists the agency in providing effective, evidence-based monitoring of substance use by clients.   The position researches best practices regarding testing of substances, trends in substance use disorder, appropriate cut-off levels, and recommended frequency of testing.  The position then ensures that purchasing of equipment and management of drug-testing collection centers, the use of confirmation tests, organizing and approving the training by the vendors to staff on the different products, producing supporting affidavits/ testimony all support the efforts of probation officers to ensure that drug testing is encouraging treatment and recovery, and reducing harm.




    The Statewide Manager for Substance Use Services works under the direction of the MPS Deputy Commissioner of Program Services.


    Arranges for the purchase of necessary drug testing equipment for the field as needed;


    Works with collection center vendors to provide training and support to the field, assisting in new patient support centers;


    Oversees implementation (training, logistics, document reviews,) of new billing system for testing deemed medically necessary; 


    Trains field personnel on drug testing protocols;


    Monitors budget expenditures for drug testing equipment and services;


    Monitors multiple vendors and ensure compliance with contracted services and responsibilities;


    Develops and executes new Requests for Proposals for drug testing equipment and services as needed;


    Reviews use of the testing product in the field to ensure optimum results; 


    Arranges and conducts training on the products for probation officers and other staff;


    Collects data on results to understand use patterns in the Commonwealth, and reviews data to update the substances being tested for;


    Works with vendors to answer questions about the use of the testing products; 


    Reviews new testing technology as it emerges, assesses value and potential benefits for the field and MPS clients;


    Performs other duties as assigned to support the effective operations of the Massachusetts Probation Service.


    All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:



    Ethics and Values

    Communicates and demonstrates the ethics and values of the Trial Court.


    Understands, upholds, and communicates the Probation Service and Trial Court missions.

    Applied Knowledge

    Demonstrates an understanding of best practices regarding testing of substances, trends in substance use disorder, appropriate cut-off levels, and recommended frequency of testing. 

    Attention to Detail

    Demonstrates an ability to review and manage data compiled from Probation and Substance Use service operations to identify training needs and update the substances being tested for;


    Strategic Thinking and Planning

    Utilizes the best available information to successfully plan and achieve positive future training goals and objectives of the Probation Service.

    Commitment to Diversity

    Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.

    Performance Measurement

    Understands the value and importance of performance measures as a basis for both individual and departmental assessments


    Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.



    These are the minimum requirements necessary to apply for the Statewide Manger for Substance Use Services:


    Bachelor’s degree from an accredited college or university. Master’s degree preferred;


    Four (4) years of experience in the field of substance use disorder monitoring; 


    Experience with supervising testing procedures and demonstrated expertise regarding the different types of detection equipment and collection methods; Experience as a manager in this field preferred;


    Strong organizational and time management skills.


    Strong interpersonal skills and the ability to work professionally and respectfully with all stakeholders.


    Ability to work professionally with Probation staff, court officials, judges other professional organizations and the general public to maintain effective working relationships;


    Ability to initiate and carry out projects with a high degree of independence;


    Ability to organize work, determine priorities, establish clear work expectations and standards, and communicate effectively orally and in writing;


    Ability to analyze problems and to develop effective solutions to problems;


    Working knowledge of and ability to use personal computers, including proficiency in the Microsoft Office; to develop data bases and systems to record and track progress;


    Excellent written, oral and presentational skills;


    Ability to work independently and responsibly, with good communication.


    Ability to travel to any statewide field office, courthouse, or the Probation Training Academy in central Massachusetts as needed;


    Ability to manage large amounts of paperwork, records, and data accurately and in accordance with established policies and protocols.


    Ability to attend relevant local, state and/or national trainings or conferences.


    Ability to make testing procedures and the science of substance use monitoring accessible to those without background or knowledge in these fields.


    Flexibility and willingness to adjust to change in order to meet urgent or emergent program priorities.


    Performs other related duties as required.







    Applicants must apply by completing a Trial Court online application at the following web address:












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