• Child Welfare Data Analyst - Department of Research and Planning

    Location US-MA-Boston
    Court
    Office of Court Management
    Posting Date
    8/7/2019
    Starting
    USD $75,125.39/Yr.
    ID
    2019-4570
  • NOTES

    This position is grant funded, renewable each year upon satisfaction of the grant requirements.

     

    This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.


    This position is designated as a Management position and is covered by the Personnel Policies and Procedures Manual.

    MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT

    The Trial Court is committed to:

     

    • fair and impartial administration of justice;
    • protection of constitutional and statutory rights and liberties;
    • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
    • efficient, effective, and accountable resolution of disputes;
    • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.

    DEPARTMENTAL MISSION STATEMENT

    The mission of the Department of Research and Planning is to support research in the Trial Court; to assist court staff in using empirical research to improve court operations; and to promote the use of research to inform and further improve the justice system.

     

    ORGANIZATIONAL PROFILE: 

    https://www.mass.gov/orgs/executive-office-of-the-trial-court

    POSITION SUMMARY

    The Child Welfare Data Analyst role is a position within the Department of Research and Planning. The role is the primary analyst in the area of child welfare and involves high-level quantitative and qualitative analysis to conduct performance measures, research, and projects. The Child Welfare Data Analyst plans and implements research activities taking into consideration data availability, resources, and time constraints; other duties include conducting and monitoring research projects in order to ensure high-quality work and process.

    SUPERVISION RECEIVED:
    Work is performed under the general direction of the Director of the Department of Research and Planning, or his or her designee. Work may be in conjunction with designated Court Improvement Program liaisons. Work will be evaluated for professional competence and conformity to policy.

    MAJOR DUTIES

    Works and collaborates with other stakeholders to determine what data should be collected in order to measure Continuous Quality Improvement in the processing of child welfare cases;


    Coordinates and monitors data collection initiatives using Tableau, SPSS, and/or other business intelligence software;


    Plans and implements projects, interprets data, and prepares interim and final reports at the direction of and in collaboration with the Court Improvement Program and Steering Committee, the Massachusetts Supreme Judicial Court and affiliated Court Departments of the Trial Court;


    Manages child welfare-based databases using Tableau, SPSS, R, Access and/or other analytic platforms to evaluate and enhance database administration procedures;


    Creates and maintains ad hoc and routine performance metrics reports in business intelligence platforms such as Tableau;


    Provides staff support to committees and work groups established by the Court Improvement Steering Committee including participation in meetings, presenting research results and completing committee assignments;


    Constructs methodologically sound designs for obtaining data to measure and evaluate Continuous Quality Improvement in the processing of child welfare cases;

     

    Assist in the response to and fulfillment of public and government agency requests for court data and information;


    Attends conferences, reviews literature and investigates new techniques in program analysis and evaluation;


    Researches best practices in child welfare court administration and assists with their implementation;


    Participates in developing and managing Court Improvement Program grant proposals, projects, and reporting; and

     

    Performs related duties as required.

    JOB COMPETENCIES

    Ethics and Values

    Communicates and demonstrates the ethics and values of the Trial Court.

    Mission

    Understands, upholds, and communicates the Judicial Branch and Research and Planning missions.

    Applied Knowledge

    Understands research, information services operations, specialized tools, applications, and software.

    Problem Solving

    Ability to successfully address data issues, draw conclusions, and make recommendations.

    Customer Service

    Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.

    Performance Measurement

    Understands the value and importance of performance measures as a basis for both individual and departmental assessments.

    Commitment to Diversity

    Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds.

    Collaboration

    Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.

    Continuous Learning

    Demonstrates a commitment to continuously improving himself or herself through professional development.


     

    POSITION REQUIREMENTS

    These are the minimum requirements necessary to apply for the position of Child Welfare Data Analyst.

     

    Bachelor’s degree from an accredited degree­ granting college or university in social work, sociology, psychology, criminology, criminal justice, mathematics, statistics, or social science related-field; Advanced degree or graduate work is preferred, but not required

     

    Knowledge of and experience writing syntax or code in SPSS, R, or a similar statistical programming package;

     

    Experience cleaning, analyzing, and aggregating transactional data, hierarchical data, or a similar one-to-many data model;

     

    Experience developing reports and dashboards in Tableau or a similar business intelligence tool;

     

    Experience preparing technical documentation for reports and queries developed;

     

    Experience involving data collection, research, analysis planning and report writing;

     

    Knowledge of data collection and statistical analysis procedures; policy analysis and program evaluation; project management and reporting;

     

    Experience working directly with managers, users and others;

     

    Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations;

     

    Ability to communicate technical information to non-technical people effectively; and

     

    Experience in and knowledge of Massachusetts child welfare laws preferred.

    OTHER

    HOW TO APPLY:


    Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro

     

    PLEASE NOTE:

     

    Employment is contingent upon passage of a criminal record check.

     

    If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity.

     

    No applications or resumes will be accepted by hand, mail, fax, or email delivery.

     

    AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

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